Guardior - Effective Security Around The Clock

The Highest Quality
Security Service
Available

This privacy policy sets out how Guardior uses and protects any information that you give Guardior when you use this website.

Guardior is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Guardior may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-01-2017.

What we collect

We may collect the following information:

- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and /or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@guardior.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Guardior, Devonshire House, 84-88 Pinner Road, Harrow, HA1 4HZ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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Manned Security

Perhaps the most critical aspect of any security plan is the security staff who implements it. Guardior typically undertake patrols, guard entrance points, and carry out security screening.

Through consultancy, we assess your existing provision and design a solution that is tailored to your specific needs. The solutions and services are customised to each site and situation based on the individual customer's needs and requirements.

Once on site, our officers will check your buildings inside and out. They can also strictly control access by only allowing authorised visitors to entre the premises. In addition, they'll react rapidly to help resolve any crime, fire or security related incidents in real-time.

 

Guardior officers ensure a customer focused approach to the security of your premises by integrating with your team to create a cultural fit with your working environment and ensure your buildings' needs are met.

We offer our employees high levels of management support enabling us to recruit and, more importantly, retain high quality security officers. Our policy of promotion from within coupled with our comprehensive training package, ensures that all Guardior employees have opportunities for career progression within our company.

Guardior is committed to the Security Industry Authority (SIA) Approved Contractor Scheme and as such operates with fully licensed staff.

Security Systems

We constantly seek to introduce new and imaginative approaches to helping you run your business better. Intelligent use of technology now allows us to combine tried and tested manned guarding presence with advanced technology to reduce overheads at the same time as improving levels of protection. Guardior offers full design, build and installation capability to create integrated security solutions, individually designed for every site or set of linked sites.

Guardior only partners with high-performing technology partners - those able to meet the high standards we require for installation and service. This ensures we have access to the latest in advanced technology without being tied to any specific supplier, so we are always able to recommend the systems solution that's right for your specific circumstances.

We can install, operate and maintain the following systems for long and short term contracts;

  • CCTV; installation and support
  • Access control; inclusive of biometrics, proximity, turnstiles and door entry remote monitoring
  • Active guard patrol systems
  • Automated vehicle barriers
  • Automatic Number Plate Recognition (ANPR) systems
  • Radio headsets
  • Ticketing solutions
  • Baggage and personnel screening
  • Intruder Detection System (IDS); inclusive of fibre-optic perimeter detection, thermal imaging and infra-red beam detection
  • Remote 3G patrolling systems
  • 24-hour control room

 

Front of House

When people step through your doors for the first time, it's vital you make the right impression. After all, the way you welcome visitors and employees speaks volumes about the quality of your organisation. So it makes sense to choose a team that knows how to leave everyone with the best possible impression of your business.

Guardior offers a specialist receptionist service to complement our manned guarding provision. Our receptionists are all trained to deliver a five star hotel style experience, with the majority being recruited from the hotel and airline industries.

Through excellent training and working conditions, we bring you the most effective, best presented front-of-house staff.

We offer bespoke services that include:

  • Reception and concierge
  • Switchboard and helpdesk
  • Chauffeurs and drivers
  • Mailroom clerks
  • Meeting room set-up (inclusive of security sweeps)

 

Guardior provides a solution that not only accurately reflects your brand image and culture but also impresses potential and existing clients and employees.

Alarm Response

Alarm Response enables your company to retain responsibility of premise keys whilst providing duty of care to your own designated key holder.

If an alarm is activated, one of our fully trained and licensed security officers will accompany your designated key holder to the premises. Once on site, the officer will carry out a security patrol looking for signs of an intrusion and take the necessary actions in accordance with Guardior and the client's preferred escalation procedures.

Alternatively, Guardior will act as primary key holder responding to security alarm activations; overcoming the inconvenience and potential risk that your own employees face.

Keys are held in a secure environment which is fully compliant with BS7984. In the event of alarm activation, a fully trained and licensed uniformed security officer will attend your premises (day or night) where they will carry out a security patrol of the premises, determine the cause of the alarm, report their findings to our 24 hour control room and implement the agreed and relevant escalation procedures.

These services enable us to hold keys securely and agree appropriate procedures in advance for entering your premises. Whatever time your business alarm is activated, we'll respond quickly to deal with the situation and to minimise any disturbance.

Our Alarm Response and Key Holding service can be delivered as a standalone function or in conjunction with other service offerings including Manned Guarding, Mobile Patrols, and Remote Monitoring.

Heathrow Terminal 2 Compound

Dates

June 2008 - 2013

Value

£450m

Client

Balfour Beatty / BAA

As part of the redevelopment of Terminal 2 at Heathrow, Guardior was contracted to secure the project compound adjacent to the airside taxi ways. The duration of the contract lasted 5 years and was successfully carried out by Guardior without any reported thefts or break-ins.

The contract included the management of the following aspects:

  • 24 hour security
  • Out of hours response
  • Access control
  • Permit parking
  • Accommodation security
  • Plant and materials management
  • Boundary patrols
  • Emergency procedures
  • Fire management

Guardior successfully secured, maintained and operated the site on behalf of Balfour Beatty until the completion of the project.

The project was infamously successful with the Balfour Beatty Works Manager Hugh O'Connell having this to say:

"Having Guardior on the Terminal 2 compound ensured that we could safely secure materials, plant and office accommodation in a restricted and sensitive area, that required constant monitoring and management.

They showed excellent diligence and response when required on a vital compound that was adjacent to airside areas and we had to ensure that nothing was stored within 3 meters of the compound fence. They were more than a security company on this project, they were a partnership."

Olympic Off Park Facilities

Dates

January 2011 - 2012

Value

£1b

Client

Olympic Delivery Authority

The Olympic contract was unique in terms of scale and complexity, but notwithstanding this, the Company was capable of fulfilling the contract efficiently and successfully. One of the largest challenges facing the Olympic Delivery Authority was the acceptance of large numbers of important assets from their owners. The monitoring and tracking of the security workforce, management information, the project management framework and practices were effective to address the scale, complexities and dependencies of the Olympic contract.

Guardior through the Munnelly Logistics package provided emergency response to the following:

  • Wembley Arena
  • Leigh Valley White Water Centre
  • Hadleigh Farm Mountain Biking
  • Greenwich Park etc.

The incidents ranged from leaks, to perimeter breaches, accidental alarm triggers, out of hours maintenance visits and other emergency preparedness requirements.

Through our 24 hour call center we managed to log and respond to all emergencies with the urgency required for some prestigious venues at areas all across the South East.

Philip Walker, Logistics Coordinator had the following to comment on the Gaurdior service:

“I recently employed Guardior on several projects in London for the Olympics, I was extremely impressed by the professionalism and quality of guard supplied.

These projects were highly sensitive and required the guards to work within live environments. Despite the difficult circumstances it is testimony to the standard of staff supplied that I received zero complaints from any of the venues.

The office staff offered a fantastic service and several times when guards were required at short notice they always delivered and nothing was too much trouble. I would not hesitate to use Guardior again on future projects.”

Birmingham Hospital

Dates

June 2006 - 2013

Value

£550m

Client

Birmingham University Hospitals

After successfully working on the redevelopment of the new Queen Elizabeth Hospital, Guardior was contracted to supply front of house security to the new Mental Health Facility on the campus. Guardior aims were to create a pro-security culture, whilst preventing security breaches as well as detecting and investigating security incidents.

The main priorities were tackling violence and abuse against staff and other professionals, and maintaining a safe environment for both staff and service users.

The services that were provided included but were not limited to;

  • 24 hour security
  • Out of hours response
  • Assisting patient queries
  • Meeting staff and visitors
  • Responding to incidents
  • Permit parking
  • Fire management
  • Interface with campus security
  • Emergency procedures

By the success of the Birmingham Hospital project, a partnership has been created that has resulted in Guardior being chosen to take on a further significant security project within the healthcare sector. A member of staff at Birmingham Hospital had the following to say:

“There is a consistently high standard of professionalism. I am repeatedly told how welcome everyone is made to feel, particularly external visitors”

Centre Parcs Woburn

Dates

January 2013 - March 2014

Value

£30m

Client

Centre Parcs

The new Centre Parcs in Woburn has seen the creation of a £240m facility including the construction of 625 accommodation villas, indoor and outdoor facilities, sub-tropical swimming complex, restaurants and a spa.

When reviewing the security of the project, Guardior quickly identified the biggest issue which was ensuring the safe access and egress of deliveries and staff into a site of over 375 acres but through one main entrance.

Guardior therefore created a delivery plaza for deliveries and personnel with an on line security vetting and induction procedure for workers coming to the site. All suppliers and personnel could be pre-loaded onto the access control system then vetted and issued all security passes so that they could gain access onto site through 6no. biometric turnstiles.

The project requirement was as follows:

  • Initial survey and planning
  • Production of security drawings and procedures
  • CCTV
  • Access control Full height turnstiles
  • Biometric hand readers
  • On line induction booking
  • Automated vehicle barriers

Guardior was awarded the contract on competitive tender.

“Of all the candidates, Guardior best met the set criteria. Guardior stood out for its approach, its solutions and understanding of the environment, all of which are in keeping with the ethos of Centre Parcs.”